Talk to Verizon Service! Please read......

I had emailed Verizon shortly after stumbling upon this site as i got my Dare about two weeks ago. i had a rep call me today....i had said there were a few forums with thousands of people with a lot of similar complaints and feeling like we took the back burner to the storm she wanted to know everything including the websites..  her name is Veronica and her extension is 2040 i said i would pass the info she said to have everyone call in with their specific problems ....the calls will add up making them do something.........so call ....it can't hurt..

she really sounded like she was willing to do what she could to get us what we want or at the very least get all our problems and complaints forwarded to people who have the ability to do something about it

Having gone through this before.  When you get a CSR who makes sense and goes out of their way to be helpful before you terminate the call get the name (fullname if they will give it, my one CSR had no problems with it) and the call center.

You then call 611 and ask to be connected to "Helpful CSR" at the Wherever Call center.  They will transfer.
It helps also when you get a good CSR once you get the name/call center information is to call and ask for that call center and ask to be connected to the supervisor.  Positive strokes have a way of keeping the good ones on our side.

Too many of us will call solely to gripe and moan but all too few call to compliment good service.